Senior Trainer

About the company-
Our local government client is looking for an experienced Senior Trainer in Melbourne on contract basis.
It's a 6 month contract.

About the role:

As the Senior Trainer for the Windows 11 Project, you will be responsible for planning, designing and delivering the Windows 11 training to all staff, including any related application upgrades (e.g. our records management system). In addition, you will execute the required communications and change strategies to support the projects successful implementation by October 2025.

What you will need to thrive

• Substantial practical experience in designing and delivering organisation wide training programs, including the delivery of various performance support solutions. Preferably for large-scale IT Projects.
• Experience working within local council.
• Excellent written communication skills with the ability to produce high quality training, performance support solutions and communications.
• Excellent verbal communication skills with the ability to facilitate training, workshops, coach and advise stakeholders and gather information from difficult stakeholders.
• Proven ability to establish and maintain strong relationships at all levels of the organisation.
• Demonstrated ability to influence others and move toward a common vision or goal.
• Manage the conflicting requirements of different stakeholders to produce positive outcomes.
• Knowledge of project management processes and ADKAR change model.

• Degree or Tertiary qualification combined with relevant experience. Certificate IV in Training & Assessment desirable.
• Typically, they would be gained through completion of a degree or diploma course with some relevant experience. They might also be acquired through lesser formal qualifications and substantial relevant experience, or through substantial relevant experience in the field of specialist expertise.